You've decided to start importing. Congratulations! You have made a decision to get involved with international trade and eCommerce. What a fantastic time to do so considering the exponential growth eCommerce is experiencing.

Every organization wants to find savings and efficiencies - and it often seems that these elusive stashes must be buried deep in nooks and crannies. But not necessarily - there are three places within your supply chain where savings may be hiding in plain sight.

Customer experience (CX) and eCommerce is revolutionizing the supply chain. Determining how to deliver an end-to-end experience for your customer smoothly will improve profits. Overall, the industry agrees that the customer's experience is a top priority - especially for retailers. The Internet of Things (IoT) and supply chain management tactics are making progress in these days of rapid change.

The Total Cost of Ownership (TCO) is the big story that ultimately determines the efficiency and cost effectiveness of your supply chain. By quantifying and measuring costs, there is no doubt that determining TCO is a complicated and time intensive process, but it is one that pays off in the end. With diligence, the TCO can be thoroughly completed and improve your supply chain understanding.